Case Planner Supervisor
Integrative Mental Wellness (IMW) - School Department
Full-time, Exempt
Regular / Temporary: Regular
Hours per week: 40 hours weekday, weekend as needed
Salary Range: $70,000
The salary for the finalist selected for this role will be determined based on various factors, including Departmental or Program budgets, the candidate’s qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents I'RAISE’s good-faith estimate of the potential compensation for this position at the time of posting.
About I’RAISE: I'RAISE Girls & Boys International Corporation, founded in the heart of the North Bronx in 2012, began as a mentoring program for at-risk female youth living in New York City Authority Housing. Under the visionary leadership of CEO Shanequa Moore, the organization quickly expanded its reach and impact. Shanequa, a Bronx native who overcame poverty and significant life challenges, was inspired to give back to her community, creating a resilient organization dedicated to supporting vulnerable children and youth.
History: Incorporated in 2013 and achieving Tax-Exempt Non-Profit status in 2014, I'RAISE has grown into a formidable force for positive change. Initially focused on mentoring, the organization recognized the critical need for mental health support in public schools and strategically pivoted to address this gap. Today, I'RAISE champions equity in mental healthcare through culturally responsive programs that foster resilience, well-being, and empowerment for youth.
Responsibilities:
Supervision and Oversight:
Provide direct supervision to LMSW case planners, offering guidance. feedback, workshops, and training on case management strategies, individual and group sessions, interventions, and service delivery.
Review and approve individualized service plans, assessments, and case documentation to ensure accuracy, thoroughness, and alignment with agency goals and regulatory standards.
Monitor caseloads to ensure that case planners maintain manageable workloads, allowing for effective support to families and professional development for staff.
Handle small caseloads of clients.
Facilitate regular supervision meetings, case conferences, and group trainings to enhance the professional growth of staff and improve service delivery.
Program Management:
Collaborate with program leadership to ensure that prevention services for high-risk families and ACS-mandated cases are delivered efficiently and effectively under our Integrative Mental Wellness (IMW) program.
Work closely with agency leadership to evaluate program performance, identify areas for improvement, and implement new strategies to enhance service delivery.
Assist in the development of policies and procedures to guide case management practices, ensuring compliance with all applicable laws and regulations.
Quality Assurance:
Conduct regular audits of case files, assessments, and service plans to ensure adherence to agency standards and regulatory guidelines.
Provide feedback and coaching to case planners based on file reviews, client outcomes, and field observations.
Lead efforts to maintain a culture of continuous improvement, working with case planners to implement corrective actions where needed.
Crisis Management and Problem Solving:
Assist case planners in managing complex or high-risk cases, providing clinical expertise and support in situations requiring immediate intervention or escalated care.
Serve as a point of contact for case planners in resolving conflicts, facilitating school or community collaboration, and managing client crises.
Collaboration with External Partners:
Serve as a liaison between the agency, school staff, and community partners to ensure that services are well-coordinated and meet the needs of clients.
Represent the program in meetings with external stakeholders, including ACS, school personnel, and other service providers, to address systemic issues and advocate for families.
Compliance and Reporting:
Ensure that all documentation and case records are completed in accordance with district, state, and federal guidelines.
Support the program in meeting all compliance requirements, including timely reporting of service outcomes and client progress.
Staff Development:
Provide ongoing training and professional development opportunities to LMSW case planners, focusing on enhancing clinical skills, cultural competence, and service effectiveness.
Mentor and support less experienced staff, fostering a collaborative and learning-oriented team environment.
Additional Responsibilities:
Take on additional duties and responsibilities as assigned by the program leadership.
Actively participate in agency-wide initiatives aimed at improving service quality and outcomes for families.
Other duties as assigned under the IMW Program
Minimum Qualifications
Active New York State LMSW or LMHC License required.
SIFI Certified preferred.
Masters of Social Work degree required.
7+ years of post grad experience; Supervision and relevant clinical social work, human service and social service experience, training and workshop experience required. Experience supervising MSW interns, MSW and LMSW staff highly preferred.
Familiarity and knowledgeable about case management and relevant softwares, (i.e., CONNECTIONS, TherapyNotes, NYC Workforce Institute, etc).
Excellent communication, interpersonal, and organizational skills.
Proficiency in Google Suite and email communications required.
Equal Opportunity Employer / Disability / Veteran
I'RAISE Girls & Boys International Corporation is committed to the hiring of qualified local residents.
Commitment to Diversity
I'RAISE Girls & Boys International Corporation is committed to increasing diversity within its workforce, staff, and wellness (mental health and educational) programs. Achieving continued success in supporting the well-being and growth of both staff and students requires nothing less. In fulfilling its mission to foster inclusivity and equity in our community, I'RAISE strives to hire, retain, and promote exceptionally talented individuals from diverse backgrounds to help create a vibrant, supportive environment for all.